Questions?

Please contact me by email, ande@andegdesign.com.

Order Timeline

Once your order is placed, it will be processed within 2–3 business days.

While I often get things out sooner, I can’t guarantee a faster turnaround—each stitch gets its moment.

Handmade & Care Disclaimer

Your item is made by hand with care, which means no two are ever exactly alike—just part of their charm!

Colors may appear slightly different in person due to screen settings, lighting, and monitor variations.

Care Tips:

• Handwash only—avoid tossing it in the washer or dryer. Let your piece air dry to keep it looking its best.

• Mixer Covers: The lining is designed to pop out for easy washing—just press it back in before drying.

Each item comes with its own care instructions. Following these simple steps will help your handmade piece stay lovely for years to come!

Shipping

All orders are currently shipped via USPS. I’m not responsible for any lost packages once they’re with the carrier.

Shipping costs are calculated at checkout.

Heads up: Expedited shipping does not include processing time.

Important: If your item is damaged during shipping, snap a photo and email it to me within 24 hours of delivery (for my records).

Returns & Refunds

Not quite the right fit? No worries—you’re welcome to request a return within 7 days of receiving it and send the item back within 14 days for a full refund. Items must be unused and in new condition. Return shipping costs are the responsibility of the customer and are not refundable. If you are shipping an item over $75, I recommend using a trackable shipping service or purchasing shipping insurance. There’s no guarantee that I will receive your returned item.

If the item arrives damaged, you can:

• Keep it with a partial refund, or

• Return it for a full refund

Return Address:

Ande G. Design

PO Box 235

Russellville, MO

65074

Refund Process:

Upon receipt and inspection of the item, an email will be sent out to you. Refunds will be issued back to your original payment method.

Haven’t seen your refund yet?

Reach out to me anytime!

Exchanges

At this time, I don’t offer exchanges.